WebSource CPQ Product Configurator is a rules and constraints based software application designed to assist a user in specifying and selecting a product by describing general needs and requirements. The configurator guides the user through the process. The user can specify requirements and make selections in any order.
The leader in simplicity, agility and efficiency, Webcom, Inc. provides software solutions that streamline selling of ALL types of products and services. Requiring only a browser, WebSource CPQ allows you to quickly configure, price, quote, propose and sell your offerings, anytime, anywhere.
WebSource CPQ can be used for simple product and service catalog with search and selection capabilities all the way to more sophisticated guided selling, proposal generation and multi-level channel management tasks associated with sales configurators.
Why WebSource CPQ
Simplify Case Management with ResponsAbility
Requiring only a browser, Webcom’s
ResponsAbility simplifies business process. Applicable to all varieties of
business processes, from sales to accounting to tech support and more.
ResponsAbility was introduced to handle the
workflow needs addressing the demand of both internal and external customers
and tracking the corrective action process anytime, anywhere. You’ve always
had the responsibility: now you have the ABILITY to respond. ResponsAbility
helps organizations keep their projects on track without making the lives of
team members more complicated. From a central location, manage the key
aspects of all types of cases, including product and service defects,
customer and supplier complaints, non-conformance issues, health and safety
incidents and RMAs.
ResponsAbility Bug Tracking
Webcom’s ResponsAbility Bug Tracking software
gives organizations the power of real-time planning and fast communication
by tracking, prioritizing, and coordinating software bugs.
Webcom’s ResponsAbility’s Return Merchandise
Authorization (RMA) software provides you with the capability of addressing
customer returns, tracking of those returns and the corrective action
process. Since returns are normally handled by many different departments in
a company, being able to track the time spent at each stage of handling
takes a networked database application that can handle multiple users.
ResponsAbility allows companies to
consolidate all of their customer corrective actions in one system and
enable web access across the entire organization, including their customers,
resulting in cycle time improvements and increased customer satisfaction.
ResponsAbility’s New Release Provides Enhancements that Further Streamline
Case Management and Workflow Processes
Webcom, Inc., the leader in simplifying the
complex, today announced the release R6 of ResponsAbility, Webcom’s latest
offering addressing the case management and workflow processing areas.
ResponsAbility is designed to speed “time-to-resolution”, eliminate
unnecessary time delays and improve overall communications and productivity
through improved transparency and collaboration.
A robust
case management
software, ResponsAbility helps organizations manage the key aspects of
all types of cases, including product and service defects, customer and
supplier complaints, non-conformance issues, health and safety incidents and
RMAs. Separate tabs keep key information within easy reach. Your team can
log issues as they arise, prioritize them, and update their status as
appropriate. Built-in reports let you see open issues by project, projects
by stage, and many other categories.
“ResponsAbility has improved our
responsiveness and effectiveness by providing accuracy, visibility, and
accountability regarding critical business projects across the enterprise,”
said Aina Fetterer, Sr. Systems Analyst, Broan-NuTone. “ResponsAbility's
value to our organization is enhanced with the WebSource CPQ integration by
improving collaboration throughout our sales process.”
The new release also includes enhancements
designed to improve user adoption and allow users to maximize their value of
ResponsAbility. Integration with Facebook enables companies to share
industry news and product releases, while receiving instantaneous feedback
from customers.
“Customer feedback has always been an
important part of the product development process at Webcom,” said
Aleksandar Ivanovic, CEO and founder of Webcom, Inc. “Through Facebook, our
users now have the ability to receive real-time access to what their
customers and others within the industry are looking for in a product or
service, which enables them to react quickly to those needs.”
ResponsAbility R6 Highlights:
- Widgets – Embed case creation forms and
case list widgets into your website or other applications
- ResponsAbility Feed – See what’s
happening across the entire organization through a social media like
feed
- Workflow Creation Wizard – Design a
fully functional new workflow process in three easy steps
- Audit Trail – See detailed statistics on
all things occurring in the application
- CPQ Integration – Integrate with any
Product Catalog or CPQ (Configure, Price, Quote) software
- Facebook Integration – Share cases and
product reviews on Facebook
- Tweet Feed – Find tweets and create
cases based on keywords
New feature demos of ResponsAbility are
available at
http://www.webcominc.com/resp_demo.html.
Solution
configures, prices, quotes and proposes Mentum’s product/service offerings
across all channels, anytime, anywhere.
Webcom, Inc., a leader in simplified
quote-to-order enablement for the selling of complex products and services,
is pleased to announce that Mentum has implemented Webcom’s WebSource CPQ
(Configure, Price, Quote) solution integrated with Salesforce.com. WebSource
CPQ automates, simplifies, and accelerates the quote-to-order process
improving user adoption and automating the sales process for Mentum’s
extensive global sales force.
Mentum is a software development company
focused on wireless network planning and wireless backhaul design. The
company's signature solutions Mentum Planet and Mentum Ellipse®
help wireless operators, as well as their equipment vendors and consultants,
design and optimize wireless access and transmission networks.
“As a leading provider of network solutions
to several of the largest Service Providers in the world, Mentum is
dedicated to providing our sales channels with the most up-to-date and
efficient tools available for maintaining and growing our customer base,”
said Bernard Breton, COO, Mentum. “In addition, we needed a system that
people within the organization could use to efficiently deliver quality
proposals to end-customers. Webcom’s WebSource CPQ solution addresses these
needs and more. The system is designed for multi-company and multi-currency,
along with special pricing management, which is very complete and allows for
complex standard discounting rules. We have already benefitted from a
shorter, error-free quote process.”
WebSource CPQ is designed to help drive
increased revenues and margins, increased customer satisfaction, reduced
costs and improved productivity. Requiring nothing more than a web browser,
WebSource CPQ will allow Mentum to easily and skillfully configure, price,
quote and propose solutions, significantly reducing the quotation turnaround
time in an error-free manner.
“Mentum has large, global sales channels,
requiring a CPQ application that can be rolled out quickly in multiple
languages and currencies,” said Chris Lesar, Webcom’s executive vice
president. “Typical of all rapidly growing worldwide companies, Mentum’s
sales support applications needed rapid widespread user adoption to achieve
meaningful ROI. Webcom’s single sign-on, multi-tenant platform that is
tightly integrated with salesforce.com insured that Mentum’s sales team was
up and running on our CPQ application in short order. We are pleased that
Mentum has chosen Webcom and are confident that our solutions will help
Mentum achieve their sales goals.”
WebSource CPQ Demos
View several demos and live sites that use WebSource CPQ.
WebSource CPQ Demos
